Contact Direct IT Services

Home and Small Business Support

Onsite Service Rates

All Rates effective from Jan 2014
Any replacement parts will incur additional costs

Home Rate

Single PC Home User On-Site Service Support, Troubleshooting, Virus Removals & Installations.

**Onsite hourly rates capped after 3 hrs Max fee onsite $220

$70.00 P/Hr

Business Rate

SOHO (Small Office Home Office)
On-site Service Support,  Troubleshooting & Installations

**Onsite hourly rates capped after 5 hrs Max fee onsite $400

$80.00 P/Hr

Off-Site Rate

Off-Site Repairs, Troubleshooting, Phone Support & Software / Hardware Installations



$60.00 P/Hr

Web Design Rate

Off-Site Web Design, Custom Web Design, Web editing/updates & Web Application Development



$60.00 P/Hr

NO call out fees in the Cardinia, Casey & Dandenong area
Travel Surcharge fee applies at all other areas
**Capped fee after 3 hrs Onsite at the discretion of Direct IT Services