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Onsite PC Repair & IT Service Rates
All Rates effective from Jan 2010
Any replacement parts will incur additional costs
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Type 1 Service Rate
Single PC Home User On-Site Services Support,
Troubleshooting, Virus Removals & Installations
**Onsite hourly rates capped after 3 hrs Max fee onsite $220
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$60.00
first hour charge,
$40.00
half hour increments.
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Type 2 Service Rate SOHO
(Small Office Home Office)
On-site Services Support, Troubleshooting & Installations
**Onsite hourly rates capped after 3 hrs Max fee onsite $230
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$70.00
first hour charge,
$40.00
half hour increments.
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Type 3 Service Rate
Off-Site Repairs & Troubleshooting
(Pick-up & Drop-off Service)
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$60.00
per hour flat rate
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Type 4 Web Design Service
Custom Web Design & Editing / Updates
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$60.00
per hour flat rate
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NO call out fees in the Casey & Dandenong area
Travel Surcharge fee applies at all other areas
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**Capped fee after 3 hrs Onsite at the discretion of Direct IT Services
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